Customer Service

Do you partner with brands?

We can support a limited number of bulk orders for brands and creators with a presence in the web3 space. While we don't offer white-label services, we are open to brand collaborations and can provide bulk pricing.

How are you uniquely different from other printing DTC brands?

We primarily serve crypto-native users and brands. We aim to provide garments and products made from the highest quality fabrics, maintain our own proprietary fit and post-wash finishing process. As a vertically integrated fashion house, we locally source all our products to ensure a sustainable brand with a low carbon footprint.

Duties

Will I be charged customs duties?

United States does not incur customs duties. For orders above $4000 USD to US, please reach out to us so we can handle shipments with a custom courier designed for large shipments. For other countries, duties might be incurred. Please reach out via support to get exact rates.

Garments

How do I care for my cotton products?

Our products are 100% pre-shrunk cotton so they're more breathable, comfortable and eco-friendly. We recommend machine-washing in a delicate or gentle cycle at 40°C/100°F. Use a mild or neutral detergent, do not use fabric softener given the post wash finish. Always separate coloured garments and white pieces to avoid colour transfer in the wash.

How would I handle the prints?

To remove wrinkles, use the correct setting on the iron and avoid pressure. Iron inside out on print.